In February 2018, Brianna LaBelle logged into an app on her smartphone to check the remaining balance of her Supplemental Nutrition Assistance Program benefits, formerly called food stamps, to plan grocery purchases for her and her two sons. Instead of seeing the amount of money she had to spend on food for the rest of the month, the New York Times reported, LaBelle got a “currently unavailable” message. The outage “lasted for nearly a month, during which she also lost the timesaving and meal-planning convenience of the app.”
from Stories from Slate https://ift.tt/2NxoKy9
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